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Terms of Use

Last Updated: Nov 2025

1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legal agreement between you and Razorpay Software Private Limited (“Razorpay”, “we”, “our”, “us”). By accessing the platform or using our services, you agree to be bound by these Terms, including our Privacy Policy and any additional policies made available via the platform.

2. Eligibility & Account Responsibilities

You must be at least 18 years old and legally capable of entering binding contracts. You are responsible for maintaining the confidentiality of passwords, account information, and all activity performed through your secure credentials.

3. Information Accuracy

You agree to provide true, complete, and up-to-date information. Razorpay may suspend or terminate your account if the information is untrue, inaccurate, or incomplete.

4. Consent to Communication

By using the platform, you consent to receive information via email, SMS, WhatsApp, phone, or digital means relating to available services, offers, and marketing.

5. Data Usage & Verification

You consent to Razorpay storing, using, and verifying information you provide during registration or onboarding. Razorpay reserves the right to request additional documentation for compliance and verification.

6. Platform Usage Restrictions

You agree not to use the platform for purposes that are unlawful, harmful, fraudulent, infringing, defamatory, or offensive. Posting illegal content or attempting to access protected systems is strictly prohibited.

7. Intellectual Property

Razorpay retains all rights to trademarks, service marks, copyrights, software, and proprietary information contained within its services. No rights are transferred to you other than limited usage rights.

8. Payment, Fees & Taxes

Applicable fees, charges, and taxes will be levied based on usage. Razorpay reserves the right to modify fee structures at any time. Any statutory variations in taxes are borne by you.

9. Privacy Policy

By using this website, you consent to the use of your information as outlined in our Privacy Policy.

10. Third-Party Links

Razorpay is not responsible for content, policies, or losses arising from interaction with third-party websites or partners accessed through the platform.

11. Disclaimer

Services are provided “as-is” without warranties of uninterrupted operation, fitness for a specific purpose, or error-free performance.

12. Limitation of Liability

Razorpay shall not be liable for indirect, incidental, punitive, or consequential damages, including loss of profit, revenue, savings, or data.

13. Indemnity

You agree to indemnify and hold Razorpay harmless against all claims or losses arising from:

  • violations of these Terms
  • breach of applicable laws
  • disputes involving third parties

14. Force Majeure

Razorpay is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, hacking, or regulatory action.

15. Termination of Services

Razorpay may suspend or terminate access for breach of terms, regulatory instructions, fraud suspicion, excessive disputes, or prohibited activity.

16. Prohibited Products & Services

The platform may not be used for illegal goods, drugs, weapons, tobacco, counterfeit items, adult content, gambling, hacking materials, crypto, or other items prohibited by law.

17. Governing Law

These Terms are governed by the laws of India. You agree that any legal action shall be filed only in the courts located in Bangalore, India.

18. Modification of Terms

Razorpay may modify these Terms at any time by posting updated versions. Continued use constitutes acceptance.

19. Contact Information

For questions regarding these Terms, please contact our support team.